FAQS

ORDER & SHIPPING

When will my order arrive?

🎄To ensure delivery by December 24th, your order must be placed on or before:

December 12th for Standard Shipping

December 18th for Priority Shipping

Your order will arrive within seven (7) business days. If you require your delivery to arrive sooner, please select Priority Shipping. Priority Shipping orders will arrive within two (2) business days (excludes holidays and weekends). For priority shipping, orders placed on Saturdays or Sundays will ship the following Monday; while orders placed on holidays will ship the first business day after the holiday.

Shipping timelines are estimates and cannot be guaranteed. Unforeseen circumstances including weather may impact delivery times.

How can I track my package?

Once we’ve shipped your package, you will be emailed a confirmation email with a tracking number. Please keep in mind that tracking numbers may take up to 24 hours to appear while the package is delivered to the shipping facility. Check back roughly one business day after you’ve ordered to access tracking information. If you are having additional problems tracking your package, copy and paste the tracking number into the USPS website; DHL website; UPS website; or OnTrac website.

Can I change my order once it’s been submitted?

If you would like to request an order change and we haven’t shipped your item(s), we may be able to help! Contact our team via email at hello@mcgovernandcompany.com or by phone at 1-800-295-1229 (Monday through Friday 9:00 am to 5:00 pm CST). We promise to do everything we can to assist with your order. However, if your order is already in transit, we will not be able to make changes.

Other shipping inquiries

We ship within the United States mainland. If you are shipping to Alaska or Hawaii, please contact us at hello@mcgovernandcompany.com for a more accurate shipping quote. We do not currently ship outside the United States. All of our orders are shipped using USPS Priority or First Class Mail, UPS, DHL, OnTrac, or FedEx.

RETURNS & EXCHANGES

What is your return policy?

At McGovern Outdoor, we believe in 100 percent customer satisfaction! If you are not happy with your order, you may return your item(s) within 30 days for a full refund or exchange. If you need to return an item, simply send us an email at hello@mcgovernandcompany.com or login to your account. We will notify you via email of your refund once we've received and processed the returned item.

Your refund will be issued within four weeks. Shipping costs are non-refundable.

What if my shipment was incorrect or my product is defective?

On the rare occasion your order is incorrect or defective in any way, please contact us right away so that we can make this right! Email us at hello@mcgovernandcompany.com or give us a call at 1-800-295-1229 (Monday through Friday 9:00 am to 5:00 pm Central).

BRAND

Does McGovern Outdoor guarantee its products?

McGovern Outdoor is proudly partnered with all of the National Parks. Our designs are approved by an interpretive National Park ranger for authenticity.

When will an item be back in stock?

McGovern Outdoor works extremely hard to keep our inventory up to date, but in the instance, an item of your choice is out of stock, please add your email in the field under “Notify me when this product is available” within the production description. We will inform you as soon as the product is back in stock!

What is the quality of your shirts?

All McGovern Outdoor shirts are made of 35% ring-spun USA made cotton and 65% polyester. Super soft and wrinkle-resistant, our shirts are not only comfortable but look great too!

How do your shirts fit?

McGovern Outdoor's shirts are unisex cut and true to size. Most designs are available in small through 2XL.